The Tellink Traveller SIM is the new SIM card that gives you access to the voice, SMS and internet services in over 200 countries and more 600 mobile networks at very low rates.
Usually shipment takes about 1-10 businessdays. In order to make sure that you receive your card in time, we can send it to your preferred destination. Just inform us when you will leave and where you want it to be shipped to.
The same way you always do. Just don’t forget to enter the number using the international dialling code.
Receiving text messages to your new Tellink number is free of charge.
Shipments inside Europe will take 1-10 businessdays. If you order outside the European Union it can take up to 1-20 businessdays before you receive your card.
If you are not sure that it will arrive in time, we can arrange to ship your Tellink Traveller SIM to your destination. Please inform us via e-mail.
The Tellink Traveller SIM will cost you € 25.00 which includes € 15.00 credit of airtime. With Tellink Traveller SIM you can save up to 90% for calls, SMS and data.
See our competitive roaming charges.
Tellink offers a SIM based service which aims primarily at offering important savings on roaming charges.
To create savings on outgoing calls we use a callback technology which is natively embedded on the SIM card and transparent to the user.
Basically what we do is replace the outgoing call by an incoming call and a call to the destination. The arbitrage between outgoing and incoming calls enables us to offer substantial savings to our customers.
The Tellink Traveller SIM is an international mobile service based in Belgium and the SIM mobile number has a +32 prefix. You will find your new phone number printed on the SIM card.
This should be no problem. When ordering, you have to select the required SIM format. Not sure if our sim card is compatible with your phone? Check it here.
Yes, by default it is 1111.
If you enter an incorrect PIN code 3 times your SIM card will be blocked and you will be unable to make or receive calls/texts. To get back up and running you will need to enter the PUK code.
Your PIN and PUK (Personal Unblocking Key) numbers are both printed on the SIM card. Please make a note of these somewhere safe.
Your phone may be locked if for example you purchased it on contract or through some other offer from your local provider. You can check if your phone is unlocked by inserting another SIM from a different network provider into your phone. If your phone is locked you will see one of the following messages when you put the SIM into your phone: ‘Insert SIM’, ‘Phone restricted’, ‘SIM not valid’, ‘SIM not accepted’ or ‘Wrong SIM’
For Japan and South Korea your mobile phone should be 3G compatible. For the rest of the world – if your phone functions at home it will function abroad (it should be compatible with GSM 800/850/900/1800/1900).
Some handsets might require you to take the following steps:
- Find the callback menu in your phone menu and select ‘Configuration”
- Switch to ‘Configuration 2’ instead of ‘Configuration 1’
You can check if your phone is unlocked by inserting another SIM from a different network provider into your phone. If your phone is locked you will see one of the following messages when you put the SIM into your phone: ‘Insert SIM’, ‘Phone restricted’, ‘SIM not valid’, ‘SIM not accepted’ or ‘Wrong SIM’.
Note: Tellink SIM cards need an unlocked mobile phone. Our service works with the vast majority of mobile phones but you must make sure that yours is unlocked.
Please check to make sure your phone operates on the frequencies supported in your destination country. It should be compatible with GSM 800/850/900/1800/1900.
For Japan and South Korea your mobile phone requires a 3G mobile phone that supports WCDMA 2100.
Please check our Coverage page for more details on service providers.
Check the 'Calculate your roaming charges' page in order to know how much you will be saving on roaming abroad.
The Tellink Traveller SIM service operates with roaming agreements of the Orange Group in over 200 countries around the world including 620 networks.
This means that in many countries you can actually make and receive calls on more than one network. The Tellink Traveller SIM will normally automatically select the strongest signal but it may be possible to manually select another network if required.
The available network list will be displayed in your handset if you select 'manually search networks' (or something similar) via your handset menu. Whichever of the available networks you select, the call rates will always be the same.
NO, your Tellink Traveller SIM and Credit remain active anytime.
YES, your Data Bundle is valid for 30 days from activation. Check out our Data Bundles Europe page for more information.
Check if your contact numbers are saved on your phone by inserting your new SIM. If you can see your contacts, your phone is ready for use.
The easiest way to do this is to go to the address book on your phone and find the function that allows you to copy all numbers from your SIM onto your phone. Do this. Now, switch SIMs and do the reverse. Copy all your numbers from your phone address book onto the new SIM. Each phone is different so you should check the manual that came with your mobile phone or go to the website of your handset manufacturer to find out more details.
Tellink is using a standard Post delivery service. Depending on your location, it might take from 1 to 10 Working days.
Tellink is currently offering the FREE shipping for your Traveller SIM Card worldwide.
Your Tellink travel SIM card is pre-activated, so just enter the PIN code 1111. Your phone will display the name of a mobile network, e.g. Vodafone. It is ready for use.
From the Tellink website, go to 'Account' and use the following credentials to log in.
Username – your Tellink Traveller SIM phone number
Password – PUK number of your Tellink Traveller SIM card (look on your SIM card)
Access to your Tellink account online
Log on to your account
Select ‘account information’
Send an SMS
Send "BAL" to 1960 or +32491281960 and you will receive a reply.
Use the IVR menu from your mobile phone
Dial 1960 or +32491281960 and select the option from the menu
This service is free of charge
Your traffic usage is available in your Tellink account online
- Log on to your account
- Select ‘calls details’
Go to the top up button and follow the instructions on the screen.
YES. You have to change the APN settings manually (refer to your handset instructions and change the following)
NO. However, on the new BlackBerry Z and Q series, the service does work.
The Tellink traveller SIM uses a process known as transparent callback. This means our system calls you back once you have dialled the number you wish to call.
Every time you make a call:
Dial the number with the international dialling code, even when in the same country.
(e.g. to dial the US number 0212 123 4567 from wherever you are you will need to dial 00 1 212 123 4567)
- Your phone may display a message, ignore it
- Your phone will ring within a few seconds
- Answer the call and you will be connected
To call your Tellink Traveller SIM, your correspondent has to dial the full international number of your Tellink Traveller SIM number
e.g. 0032 491 123456 or +32 491 123456
This service is only available upon request.
Yes, wherever you are 112 will work.